FirstMet Online Dating Support Center

Support Center

Where is the photo that I uploaded?

  • After you uploaded your photos, there was a pop up that stated: “Your primary photo has been submitted for approval. Your photo will be posted once it’s been approved by the moderators. Please allow up to 1 business day.”
  • The approval process takes at most 1 business day unless your photo did not meet our photo uploading guidelines (see below).
  • Your photos should appear on your profile by the next business day.
  • We reserve the right to reject any photo that does not meet our Photo Guidelines.
Photo Guidelines:
  • Photos should depict you with a clear head shot
  • You should be depicted in all photos
  • You should not submit a photo that depicts any identifiable person (anyone other than yourself!) without getting permission from those individual(s). As a result we reserve the right to reject any photo depicting a celebrity or public figure or request evidence of your having received permission from any third party in our sole discretion.
  • We recommend against any photos depicting a number of people and do not accept large group shots
  • Cartoons, text on images, paintings, artistic renderings and drawings of the user are not permitted.
  • Photos should not depict nudity, pornography, or violence
  • Photos should not be submitted that contain any third party trademarks or copyrightable works or that infringe other people's intellectual property rights
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